Frequently Asked Questions About Stairlifts
Answers to common questions about stairlift costs, installation, eligibility, and services across Liverpool and Merseyside.
Still have questions? Call our team directly on 0151 314 4884, or book a free home consultation.
Cost & Pricing
Stairlift costs vary depending on your staircase type and requirements.
Our reconditioned straight stairlifts start from £1,100, while new models begin at £2,500. Curved stairlifts start from £3,200 for reconditioned models and £5,500 for new.
All prices include installation, warranty, and training.
We currently only offer stairlift sales rather than rentals. However, we strive to make home accessibility budget-friendly by offering competitive pricing, reconditioned models, and flexible payment methods based on your requirements.
No. The price we quote is the price you pay. This includes installation, warranty, user training, and ongoing support. We believe in complete transparency.
If you have a long-term illness or disability, you may qualify for VAT relief, reducing the cost by 20%. Our team can advise on eligibility and the relevant paperwork.
Installation & Process
Most straight stairlift installations are completed within 2-4 hours. Curved stairlifts may take 4-6 hours depending on the complexity of your staircase.
We work efficiently to minimise disruption to your home.
No. Our installation process is designed to protect your staircase. We use secure fixings that can be removed if needed in the future, leaving minimal marks that can easily be filled and painted.
For straight stairlifts, we often offer next-day installation where stock is available. Curved stairlifts require custom manufacturing and typically take 4-6 weeks from survey to installation.
Simply ensure our engineers can access your staircase. We'll handle everything else, including moving any temporary obstacles. We'll also protect your carpets and flooring during the work.
Safety & Quality
Absolutely. All our reconditioned stairlifts undergo rigorous safety testing, thorough cleaning, and refurbishment of all components.
They come with the same 12-month warranty as new models, and meet all current safety standards.
Our stairlifts include safety belts, obstruction sensors that stop the lift if something blocks the path, swivel seats that lock securely, and battery backup for power cuts.
They meet all UK safety regulations.
Our stairlifts feature battery backup systems. They'll continue to operate during power cuts, ensuring you're never stranded on your staircase.
We recommend annual servicing to ensure optimal performance. Our maintenance includes safety checks, battery testing, and mechanical inspections.
Service & Support
We serve all areas of Liverpool, Merseyside, and the wider North West within a 50-mile radius. This includes Allerton, Wavertree, Aigburth, Wirral, St Helens, Warrington, and surrounding areas.
Yes, we offer 24/7 emergency support for stairlifts we have installed. Our local engineers can often provide same-day assistance for urgent issues across Liverpool and Merseyside.
Our installations come with a comprehensive 12-month warranty covering parts, labour, and callouts.
Extended warranty options are available for additional peace of mind.
Yes, our engineers are trained to maintain all major stairlift brands, not just the ones we install.
Product Options
Straight stairlifts are designed for staircases without turns or landings and are installed on a single straight rail.
Curved stairlifts are custom-made for staircases with bends, turns, or multiple landings.
Yes, we install weatherproof outdoor stairlifts designed to withstand British weather conditions. These are ideal for accessing gardens or external entrances.
Get in touch with our team for a personalised quote based on your requirements.
Most of our stairlifts have a weight capacity of 125kg (approximately 20 stone). We also offer heavy-duty models with higher capacities for specific requirements.
Yes, we provide perch-style stairlifts for users who find it difficult to sit down or have very narrow staircases where a standard seat won't fit.
Buying & Selling
Yes, we offer professional stairlift removal services. We safely disconnect, remove, and dispose of your old stairlift. We also offer a buy-back scheme for certain models.
We do purchase suitable used stairlifts for refurbishment, depending on make, model, and condition.
While we don’t currently offer financing options, we pride ourselves on providing budget-friendly price points on a range of different models.
Get in touch with our team for help with finding the right solution for you.
Yes, we offer part-exchange on suitable models when you purchase a new or reconditioned stairlift from us.
