This privacy policy explains what personal information we collect when you visit the AC Stairlifts website and how we use your data.
About us
We are AC Stairlifts, a Liverpool-based company providing stairlift installations, repairs, and servicing. You can contact us via the contact form on this website.
What personal data we collect and how we use it
We do not collect any personal information other than that which you may voluntarily submit via a contact form on this website. When we receive this information, it is used solely for administrative purposes in order to help with your enquiry or request.
How we use cookies
We use cookies to monitor how this website is used, helping us make improvements to its content and functionality.
Your rights
You have the following rights in relation to your personal data:
- Right to be informed – we must tell you about how we collect and use your personal data.
- Right of access – you can request details of the personal data we hold about you and how it’s used.
- Right to rectification – you can request corrections to any inaccurate or incomplete personal data we hold about you.
- Right to erasure (the “right to be forgotten”) – you can ask for your personal data to be deleted from our records.
- Right to restrict processing – you can request that we limit the way we use your personal data.
- Right to data portability – you can request a copy of your personal data in a machine-readable format.
- Right to object – you can object to certain types of data processing, including direct marketing.
- Right to object to automated decision-making – you have the right to object to decisions made solely by automated means.
Please note, some of these rights may have conditions or exceptions. More information about your individual rights is available from the Information Commissioner’s Office (ICO).
If you would like to exercise any of these rights, please get in touch with us via the contact form on this website.
You also have the right to lodge a formal complaint with the ICO if you believe we have mishandled your personal data.
How to contact us
If you have any questions, concerns, or complaints about our privacy policy or the personal data we may hold about you, please contact us via the contact form provided on this website.
Third-party links
This privacy policy does not cover other websites we may link to from this website. We encourage you to review the privacy policies of any external websites you visit.
Updates
Updates to this data privacy policy will be published on this page.
This policy was reviewed and updated on 06/06/2025.
More about Cookies
We use “cookies” as part of our normal business procedures. Cookies are small text files created by a web server and stored on your computer when you visit a website. The website that created the cookie can then read its contents when you return.
Cookies are commonly used to improve your browsing experience — for example, to remember your log-in details, track which items you have selected, or personalise the website’s content to your preferences. Cookies can also be used to record analytics data, such as which pages you visit and how you arrived at the website.
Cookies we use:
- _ga, _gat, _gid
These cookies collect information about how visitors use our website, helping us improve its performance and user experience.
You can manage and delete cookies through your web browser settings. Most browsers allow you to block cookies entirely or selectively, and to delete cookies that have already been set on your device.
